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Corona Virus

March 29th, 2021

MedStar Capitals Iceplex patrons,

Due to the Governors updates to Executive Order 72, MedStar Capitals Iceplex is beyond thrilled to announce that beginning April 3rd we are now able to bring back activities and viewing privileges that we all know and love!  

These protocols will remain in effect: 

- Enforced Social Distancing  

- Continuing our mask policy  

- Each person entering the facility must have a DASH barcode to be scanned for contact tracing purposes  

- All activities must be purchased in advance through either Open Sports or our DASH platform 

- Entry to the facility will remain 10 min in advance of the start time and exit within 10 min after. 

- Continual sanitation of high traffic areas 

- Our Stores are open and accessible to everyone with a limited capacity. 

- Washington Capitals practices will remain closed to the public  


Exciting changes we will be making moving forward: 

- Public skates will be back on the schedule, limited to 50 people.  

- Spectators are now being allowed back in the facility, we are allowing a maximum of 2 per participant, dependent on activity. Please be sure to review directions that you will receive based on the program you sign up for. 

- We will be strictly enforcing a 100 person spectator limit per activity with the use of wristbands.  Please be sure they are visible. 

- Spectators will be asked to stand where directed and not crowd rink entrances or exits. 

We do not expect or encourage everyone to enter the facility- but we will permit you to.  COVID remains a risk and to reduce the spread in a public place it is important to continue to follow the CDC Guidelines to reduce the spread of the disease. Our primary goal is to keep our patrons and employees safe while we work to bring you back to normal.  

We can’t wait to welcome you back and restore the sense of community we are all craving!  This is the first step towards that destination. 



March 1st, 2021

All guidelines that are detailed below are still in place. We will post updates as needed. 

NOVEMBER 16th, 2020

We would like to thank everyone for their continued support and understanding over this unprecedented year. Our state has seen spikes in cases recently and due to that the Governor has released an update to executive order 67 effective 11/16/20 to remain in effect until March 12, 2021.  

This order has one significant change regarding spectator occupancy limits.   We are now enforcing a zero-spectator limit on all activities in order to be the most cautious.  We are following all state issued guidelines and hope to continue to keep all patrons and employees safe.   

For shoppers that would like to visit our stores you will receive a specific color wristband – you may enter the stores but must promptly depart the facility when your shopping is complete. 

This amended executive order also requires masks/face coverings for everyone from age 5 and above.  We updated our policy recently to require all customers to be masked on and off ice with the only exception being for Hockey team practices and games as well as a figure skater that is performing their program specifically.  While we encourage everyone to wear masks this is the one area that appears to still be exempted from the order as of now.  Players actively participating in team practices or games should wear masks at all times except while on ice. 

All of our cleaning, social distancing, and mask protocols still stand. Thank you for being understanding and continuing to embrace all of the guidelines we need to enforce. Our goals are always to provide a safe environment for our customers, employees and community and remain open.  While the additional restrictions may be frustrating, we appreciate your cooperation in the enforcement of them by our hard-working employees! Thank you! 

We understand guidelines are rapidly changing and we are doing our best to provide you with a clear understanding on what to expect upon entering our facility! 

Please remember -  

Anyone who has had a positive test for COVID-19, is awaiting the results of a COVID-19 test or had close contact (within 6’ for 15 mins over 24 hours or more or lives in the same household) with someone with suspected or confirmed COVID-19 in the past 14 days may not enter the facilities. 

JUNE 29th, 2020

As we prepare to move into Phase 3 in accordance with the guidelines put in place by the State of Virginia, we just wanted to take the time to send you an update on the policies and procedures that will be in place at the MedStar Capitals Iceplex. 

Regardless of what phase we are in, the safety and well-being of our customers and employees will always be our number 1 priority! 

Here is just of a reminder of some of the things we have implemented in the facility that will carry over to Phase 3. 

  • Screening of all individuals entering the facility for any programming including temperature check  

  • Added sneeze guards in areas that require customer and employee interactions 

  • 20+ Sanitation Stations with hand sanitizer  

  • Added signage around the facility to encourage physical distancing and enhanced hygiene behaviors 

  • Higher frequency of disinfecting all high contact areas in the facility 

To ensure the safety of our customers and employees, we have implemented the following safety measures to comply with state and CDC guidelines.  

General Guidelines for all MedStar Capitals Iceplex Activities 

Every activity we are offering will be registered for through the OpenSports app. This allows us to maintain an accurate count of exactly who and how many people are in the building at a given time. If you haven’t done so already, create an account as soon as possible so you are able to register for appropriate activities.  

All individuals will enter the facility through Slapshot’s Corner and will be required to have their temperature measured by a no contact thermometer.  Individuals who have a temperature above 100.4 will not be permitted access to the facility or allowed to participate in any of our activities.  

Each participant registered for an event is allowed ONE parent/guardian to accompany them into the rink. In order to provide the safest environment for our customers and employees, it is important for us to limit the number of people in our facility.    

We ask that you arrive no earlier than 15 minutes before your activity start time so that we are able to get the previous group out of the rink and have ample time to clean the rink before your arrival.  You may be required to show proof of purchase of your session. Please have the OpenSports app downloaded on your phone in case we need to review any activities.  

Athletes should bring their own CLEARLY LABELED FILLED WATER BOTTLE for all activities. 

Carry on sized bags will now be permitted in the facility and are to be left at your designated number. 

Face coverings are mandatory in the facility.  They may be removed when on the ice. Our coaches will be required to wear a mask while on the ice. 

We highly encourage that all skaters come fully dressed to the rink for their activity. Locker rooms may be available depending on the activity. While we would like to have everyone be able to dress in a locker room, we do not have enough locker room space to properly socially distance everyone. 

We will continue to have benches set up inside each rink to allow skaters to put on their skates prior to getting on the ice. For those who would prefer to come fully dressed to the rink there are chairs outside for you to put your skates on prior to entering the facility.   

Upon the conclusion of an activity, skaters will be asked to leave the building immediately so we have ample time to disinfect between customers and activities. 

Phase 2 at MedStar Capitals Iceplex

MedStar Capitals Iceplex Preparedness for Coronavirus (COVID-19)